Terms Of Service

Last updated: September 2, 2025

1. Acceptance of Terms

By accessing and using the Navimed Surgical Navigation Systems website ("Website"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Navimed Surgical Navigation Systems provides information about surgical navigation systems and related medical devices. Our services include:

• Product information and specifications
• Quote requests and pricing information
• Technical support and consultation
• Training and demonstration services
• Customer support and communication

3. Quote Request Services

3.1 Quote Request Process

When you request a quote for our surgical navigation systems:

• You agree to provide accurate and complete information
• We will process your request and respond within 2 business hours
• Quotes are valid for 30 days from the date of issue
• All prices are subject to change without notice

3.2 Data Collection and Usage

By submitting a quote request, you acknowledge and consent to:

• Collection of your contact and business information
• Storage of your quote request data in our secure systems
• Use of your information to process and fulfill your request
• Communication regarding your quote and related services

Data Protection: Your information is protected under our Privacy Policy and complies with POPIA requirements. Only authorized Navimed employees can access your data for legitimate business purposes.

4. User Responsibilities

• Provide accurate and truthful information
• Use the website for lawful purposes only
• Not attempt to gain unauthorized access to our systems
• Respect intellectual property rights
• Not interfere with website functionality

5. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Navimed Surgical Navigation Systems and is protected by copyright and other intellectual property laws.

6. Medical Disclaimer

Important Medical Information
The information provided on this website is for educational and informational purposes only. It is not intended as medical advice and should not be relied upon as such.

• Always consult with qualified healthcare professionals
• Our products require proper training and certification
• Follow all applicable medical device regulations
• Comply with your institution's protocols and procedures

7. Limitation of Liability

Navimed Surgical Navigation Systems shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our website or services.

8. Data Security and Privacy

8.1 Security Measures

• Encryption of sensitive data
• Secure access controls
• Regular security audits
• Employee training on data protection

8.2 Data Access

Your personal and business information can only be accessed by:

• Authorized Navimed employees
• Employees who need access for legitimate business purposes
• Employees who have signed confidentiality agreements

8.3 Data Retention

We retain your information in accordance with:

• South African business record requirements (7 years)
• POPIA compliance requirements
• Legitimate business needs
• Legal obligations

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website constitutes acceptance of the modified terms.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of South Africa.

12. Contact Information

Legal Department
Email: legal@navimed.co.za
Phone: +27 21 123 4567

General Inquiries
Email: info@navimed.co.za
Phone: +27 21 123 4567

Data Protection Rights
Under POPIA, you have rights regarding your personal information. For details, please see our Privacy Policy or contact our Data Protection Officer at privacy@navimed.co.za